Science & Tech

Sonos vows to fix stuttering surround sound caused by 14.6 software update

Some Sonos house owners have been having a torrid time just lately. Following the 14.6 software program replace that dropped on the finish of April, folks utilizing the audio system as a part of a encompass sound multimedia setup have claimed stuttering, out-of-sync, and unreliable audio.

This has been reported by a number of customers and seems to affect folks watching tv, motion pictures, or enjoying video games — with these merely listening to music unimpacted.

In line with a spread of stories, this situation with audio dropping happens when customers have their audio system set as much as reap the benefits of the {hardware}’s encompass sound capabilities. The issues recurrently start when switching between sources (say video games consoles and tv).

Some have fastened this by restarting the Sonos units — however the audio points start once more when switching to a different supply.

Over current years, Sonos has moved past being a easy supplier of wi-fi music, as an alternative specializing in offering a full audio expertise. This has led to the corporate releasing the Arc soundbar (a Dolby Atmos speaker for residence theaters), alongside longer-standing merchandise like its subwoofer (named, shockingly, the Sub).

The truth is, the corporate now bundles these things (alongside two One SL audio system) in its House Theater bundle — and it’s the know-how behind this encompass sound setup that’s inflicting the issue for a lot of customers.

Fortunately, this was lastly by a Sonos consultant on the corporate’s discussion board:

sonos surround system 14.6 software update issue